Helping teams not just learn Salesforce - but love using it.
Salesforce Training That Sticks. Adoption That Lasts.
“Robby is a top performer and one of those rare talents I’d recommend for any team or high-profile training session.”
— Andrea M., IT Project Manager
I help teams confidently adopt Salesforce through customized training, change support, and go-live enablement. Whether you're launching Salesforce for the first time or struggling with adoption after rollout, I create real-world training experiences that actually stick—without overwhelming your users.
Embedded in Salesforce Implementation Projects
End-User Training That Makes Sense
Change Support to Drive Real Adoption
👇 How I Help Teams Adopt Salesforce
How I Help Teams Adopt Salesforce
I combine Salesforce expertise with real-world adult learning and communication skills to help teams adopt the platform with confidence—without overwhelming them.
Here’s how I typically support a project:
Partner with the Business
I integrate into the project lifecycle and work closely with stakeholders to understand the purpose behind the Salesforce implementation, what’s changing, and who will be impacted.
Build Relevant Learning
I design custom, reusable learning materials and processes tailored to the business and its users—so training is quick to deploy and easy to update.
Deliver, Support, and Reinforce
I deliver virtual instructor-led training that mirrors how users will actually work in the system. I also support go-live planning, post-rollout learning, and ongoing reinforcement to drive long-term adoption.
Feedback from clients and collaborators across Salesforce implementation projects.
What People Are Saying
“Not only does he have the multi-credentials to his credit but he understands technical terms and explains them in the most business-friendly ways. Robby is a top performer and one of those rare talents to whom I recommend on any team or high-profile training session.”
— Andrea M., IT Project Manager
NM Child Care Stabilization Grants
Main Department of Economic and Community Development
“Every time I get the opportunity to work with Robby, I am blown away by his dedication and expertise. He finds the time to learn complicated business processes and simplify them in a way that is easily understood by end-users with a range of technical experience.”
— Hannah S., Lead Technical Consultant
Allegheny County Health Department
NYC Dept. of Information Technology and Telecommunications (DoITT)
NYC Dept. of Health and Mental Hygiene (DOHMH)
New Mexico CID - Construction Industries Department
“His ability to handle multiple projects at the same time and being the best on each one of them is really admirable. He is an expert at what he does.”
— Sushma T., Business Analyst
New Mexico Boards and Commissions
Washoe County COVID-19 Vax Management
“Robby crafted a meticulous training for our clients very quickly. He assured that no one left without a smile. I would be delighted to work alongside him again.”
— David C., Product Manager
NYC Cyber Command
NYS Suffolk County
“He is able to engage participants at all levels of learning to make virtual training a great success! Thank you for being a Go-To trainer, Robby!”
— Sunny R., Sr. Consultant
NYPD Neighborhood Policing App
Massachusetts GIC
Iowa ABD Licensing
Nevada Department of Health and Human Services
“A huge win to show just how easily they will be able to pick this up! Really great work, thank you for making today a success for our team!”
— Shelli H., AVP Claims, Sammons Financial Group
Salesforce Customer Service Modernization (CSM)
“Robby, just wanted to share this feedback from the Annuity New Business leadership team. This was the best training we ever had!”
— Manisha R., OCM Consultant, Sammons Financial Group
Salesforce Customer Service Modernization (CSM)
“I just wanted to personally call you to say thank you. This was exactly what I was hoping for and my Captains and Sergeants are now excited about Salesforce.”
— Sam A., Lieutenant Platoon Commander, NYPD
Salesforce FUNdamentals Training Kickoff - Neighborhood Policing App
Who I Work With
I support Salesforce implementations and adoption efforts across industries. I’ve worked with financial services, insurance companies, public sector agencies, and nonprofits.
I typically partner with:
Salesforce implementation teams
Business units rolling out new features or workflows
Change management and learning teams
Internal enablement or IT departments
Whether you're launching Salesforce for the first time, retraining after a major change, or just need help getting users back on track—I can step in to help.
Let’s Connect
If you’re leading a Salesforce rollout or struggling with user adoption, I’d love to help!